| NO. | Issue or Topic | Person Responsible | Method of Contact |
|---|---|---|---|
| 1 | Admissions Admissions, fees, curriculum, requesting of official documents, Marketing |
Ms. Tran Thi Minh Ngoc – Admissions Manager |
Interested parents may contact the school via ngocttm@sna.edu.vn or call hotline 0964 466 014 |
| 2 | Classroom issues such as; academic progress of your child/children, class routines, schedules, homework |
Homeroom teachers and subject teachers | Please follow this link to our website, teachers page, where you can find the email addresses of all our teachers. |
| 3 | Whole school issues, policy implementation | Mr. Robert Mullins – Head of school | |
| 4 | Academics, Child Safeguarding and protection | Mr. Robert Mullins – Head of school | |
| 5 | Primary Years Programme issues and enquiries (Grades 1-5) | Mr. Daniel Mannering – PYP Coordinator | |
| 6 | Middle Years Programme issues and enquiries (Grades 6-10) | Mr. Sandip Sambhaji Munde – MYP Coordinator | |
| 7 | Diploma Programme issues and enquiries (Grade 11-12) |
Mr. Juan Carlos Pulido Amador – DP Coordinator | |
| 8 | Academic Support Services | Ms. Le Thi Thuy (Denise) – Head of Academic Services Department | thuylt@sna.edu.vn |
| 9 | Student Well-being | Ms. Kelly Ann Marie Harris – Well-being Counselor | kellyah@sna.edu.vn |
| 10 | College Counselling and Reference Letters | Mr. Robert Wesley Thompson (Wes) – University counsellor | |
| 11 | Transcripts and Report Cards | Ms. Tran Thi Phuong Thao (Sage) | thaottp@sna.edu.vn |
| 12 | Administration and Services | Ms. Huynh Thi Thu Thao – Manager of Administration and Services | thaohtt@sna.edu.vn |
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